📍 Woodstock, Virginia Mon–Fri 8:30am–4:30pm

Online bill-pay

Make a Payment

Fast, free and secure. Pay your Shenandoah Mutual premium online through our InvoiceCloud portal, by phone, or by mail.

Pay your premium in about a minute

Make a one-time payment with a credit/debit card or check — no account required — or sign in to manage your account.

You’ll be taken to our secure InvoiceCloud payment portal in a new tab.

Ways to pay & manage your account

Pay Online

One-time payment by card or e-check, or create an account to view bills and history at invoicecloud.com/shenandoahmutual.

Pay by Phone

Call InvoiceCloud’s automated line any time at 855-342-5972 to make a payment or check your balance.

Paperless, Autopay & Text

Inside your InvoiceCloud account you can go paperless, schedule automatic payments, and even pay by text message.

Pay by Mail

Send your payment stub and check to Shenandoah Mutual, P.O. Box 106, Woodstock, VA 22664. Please pay the total amount due shown on your invoice.

When Payments Post

Payments are credited on the next business day following receipt. Premiums are due by the date printed on your invoice.

Questions on a Bill?

Call our Woodstock office at 540-459-3421 or email [email protected] and we’ll be glad to help.